Do you supply everything needed
to complete the crafts?
Yes, everything is included with the craft kits in order to
complete the crafts, with the exception
of glue and scissors. Detailed instructions are included to
ensure the kits are easily completed.
How much do you charge for shipping?
All of our Products include the
cost of shipping within the Continental United States.
What payment types do you accept?
Payments are accepted by check, money order, and credit card.
To pay by check or money order, simply print out the “Printable
Order Form” and return the completed form with payment to the
address listed at the bottom of the form. Credit card
transactions are processed through PayPal; however, you do not need
a PayPal account.
If I do not want to pay in full at the time of my purchase,
can I pay in Monthly Installments?
Yes, we do offer a Monthly Installment Payment Option.
If you would like to take advantage of this option, just click on
the appropriate Monthly Installments button located
beneath the subscription being purchased. Please note that a
PayPal account is required for the Monthly Installment option (but
is not required for other payment options). At checkout, you
will need to either login to your existing PayPal account, or create a
new PayPal account.
PLEASE NOTE: When your payment method is through Pay Pal, the "Ship To"
address on your Pay Pal receipt will be the same as
address. However, the monthly crafts will be shipped to the
address that you provide to us during registration.
When will my monthly packages begin?
Your first package will be shipped shortly after receipt of
payment. Typically, all Craft Subscriptions are sent at the beginning of
each month. However, if you choose the monthly installment
payment option, the first package will be sent at the beginning of
the month following the date of purchase.
Is there any way that I can notify someone that I have
purchased them a Subscription from Deluxe Crafts?
Simply click on the
Gift Announcement link and print out the form. You
can then fill in the appropriate information, and give to the
recipient. It's a great way to let the recipient know that the
gift is on the way.
What if I refer a friend who makes a purchase?
If you are a currently a subscriber to Deluxe Crafts, and refer someone to
our site who makes a purchase, you may receive one additional
package for each referral. It is your responsibility to make
sure your friend includes your name in the "Referred By" box on the
order form when placing their order.
Can I cancel my subscription?
We always strive for 100% satisfaction with our products.
If you are unhappy with the first package that arrives, please
notify us and we will be happy to cancel your subscription and
refund your money.
What if we move
during the subscription?
If the recipient moves during the subscription, please notify us via
firstname.lastname@example.org of the new address and the
date that the new address will take effect. It is your
responsibility to notify us of any change of address.
Does a parent need to help
complete the craft kits?
Parental supervision is always recommended with any craft
project. We cannot be held liable for any injury that may
occur while completing our craft kits.
For what ages are these crafts
We always coordinate the kits to the age of the child.
of the crafts will involve simple sewing, and the occasional use
of a glue gun. Therefore, these crafts are suited for the
more experienced crafter. These crafts are not recommended
for small children.
What if there is a Holiday that our family does not celebrate?
Please note any such holiday in the "Additional Comments"
section of the Customer Information Form. We will make any
adjustments necessary. For example, if your family does not
celebrate Christmas, we will send a winter craft rather than a